Natural Gas Meter Move

If you have a natural gas meter inside your home or business, we will upgrade it and move it outside to improve safety and reliability. Moving your meter increases privacy and convenience by eliminating the need for a meter reader to enter your property.

Your new smart meter sends energy usage data to our billing center via radio-frequency signals and allows us to monitor usage more efficiently.

If your natural gas meter is already outside, we may need to perform maintenance on the meter or service line. When work is completed, we will need to enter your home to relight appliances and check for leaks.

Scheduling a Service Appointment

We will contact you about moving your meter. In Southeast Michigan, our crews go door-to-door to schedule an appointment. If we miss you, we leave a door hanger with a phone number to call. Throughout the rest of the state, we call to arrange a service appointment.

Preparation

To prepare for your meter move, please make sure:

• An adult at least 18 years old is present during your appointment or it will be canceled.
• The technician has a clear path to the meter by removing all items blocking access.
• All pets are secured and away from the work area.
• A natural gas appliance (e.g., water heater, furnace, stove and/or dryer) is connected and working.

Our crew members or contractors will present a photo ID badge with a valid expiration date. We comply with current health and safety guidelines.

Contact Us

Please call us with any questions. If you call after hours, leave a message and we will return your call within two business days.

Southeast Michigan
(Wayne, Oakland, Macomb, Livingston & Washtenaw Counties)
(313) 270-9240
Monday to Friday
8 a.m. to 4 p.m.

Other DTE Service Areas
(616) 551-2621
Monday to Friday
8 a.m. to 4 p.m.

Natural Gas System Improvements Frequently Asked Questions >