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Ways to Pay

At DTE Energy, we’re all about empowering you to pay your bill — whenever and wherever you want — through a variety of convenient payment methods. Click the sections below to learn more about each.

Paying your DTE Energy bill on our website is secure, easy and free. To make a payment online, you will need to either sign in or create an online account, or use guest pay.

Program Highlights

Fast and Flexible

Paying your bill online saves you the time without waiting on the mail. Plus, you can use the payment method that works for you, including your checking or savings account. Eligible customers can pay with a debit or credit card from Visa®, Mastercard® or Discover®. You can make a one-time payment or schedule your payment for a later date.

Choose the Day You Pay

When you pay online, you can choose to make a one-time payment or you can enroll in AutoPay so your bill is paid automatically each month on the due date. Or, you can enroll in Flexible Due Date and choose the due date that works best for your household and budget.

Additional Online Access

You can access and manage your DTE electric and natural gas accounts online — anytime, anywhere — with a computer, cell phone or tablet. Not only can you view and pay your bill online, you can also:

  • View your billing and payment history
  • Understand the factors impacting your bill and review upcoming costs with our energy usage tools
  • Manage your programs and payment plans
  • Update your contact information

Looking to save even more time? Enroll in eBill Paperless Billing to have your DTE Energy bill delivered right to your email inbox or enroll in AutoPay so your bill is paid automatically each month. 

With the DTE Energy Mobile App, it takes just three clicks to pay your bill.

  • View and pay your bill using a checking or savings account. Eligible customers can pay with a Visa®, Mastercard®  or Discover® debit or credit card.
  • Compare your current bill to last month and the same time last year.
  • Report a downed power line or outage and receive updates.
  • Guest Pay allows you to pay another customer’s bill or your own without signing in. All you need is the last name and address or an account number.
  • Enroll in billing and payment programs, such as eBill Paperless Billing or AutoPay programs.

Download the DTE Energy Mobile App for your iPhone, Android or mobile devices for free!

 

DTE Energy Bill Payment Kiosks are located all across the service territory and offer a safe, secure place to access account information and make payments.

  • Pay with cash or personal check. Eligible customers can also pay with a Visa®, Mastercard® and Discover® debit or credit card.
  • See your account balance with name and address, no bill or account number required.
  • Payments are updated to your account the same day.
  • No processing fees.
  • Our Bill Payment Kiosks support both English and Spanish-speaking customers.

Paying by phone using our automated payment system is a fast, convenient way to pay your DTE Energy bill — 24 hours a day, 7 days a week. Simply call 800.477.4747.

Choose Your Payment Method

When you pay by phone, you can use your checking account. Eligible customers can pay with a Visa®, Mastercard® or Discover® debit or credit card. To complete your transaction, you will need your DTE Energy account number(s) and your payment method's information.

Fast and Free

To avoid additional fees and potential shutoff, please pay your bill on the due date. There are also no fees for DTE payments made by our automated phone system.

To reach our automated payment system, call 800.477.4747 and follow the prompts.

Simply return your DTE Energy payment coupon with a check or money order for the amount of your payment in the return envelope provided. Do not send cash.

If you are paying more than one account, you can pay with one check or money order. Include all payment coupons with your payment.

Please allow five days for U.S. Postal Service delivery to ensure your payment is received and processed by the due date.

DTE Energy payments may be mailed to:

DTE Energy
P.O. Box 740786
Cincinnati, OH 45274-0786

Authorized Pay Agents

DTE Energy has many authorized payment agents conveniently located across Michigan. Payments are sent electronically and are updated to your account by end of day. Authorized payment agents accept full or partial payments by cash, check or money order, before or after the due date. Look for the DTE Energy logo at the location.

Note: Some authorized payment agents may charge a nominal processing fee for their service. DTE Energy does not receive any portion of this fee. All payment options offered directly from DTE Energy are free.

To find a payment location near you, enter your ZIP Code.

DTE Payment Locations