Contact Us

Emergencies

Power Outage or downed power line

(800) 477-4747

Natural gas emergency, leak or smell.

(800) 947-5000

Customer service is now available at your fingertips.

Message us on: or

The Digital Experience Team is here 7 days a week, 8 am - 11 pm to help with your billing needs.

For Residential Assistance

Mon - Fri: 8 am - 5 pm

For Business Assistance

(855 DTE 4BIZ)

Mon - Fri: 8 am - 5 pm

Online Assistance

Mon - Fri: 8 am - 5 pm

Telecommunications Device for the Deaf (TDD)

For Landlord Assistance

Mon - Fri: 8 am - 5 pm

For Shareholder Services

For Investor Relations

Home Protection Plus

To pay by mail, send your bill to:

DTE Energy
P.O. Box 740786
Cincinnati, OH 45274-0786